pam dixon

The facility is gorgeous from the minute you step onto the grounds, the rooms are beautiful and the staff prior to signing the contract and giving them your deposit are exceptional but from that moment on I felt just another bride being shuffled in. We booked the Waterview one year prior to our wedding date which was Oct 27 2006. Up until a week before our wedding we heard nothing from them and had to make contact with them ourselves in regards to our head count and menu selections. The “WEDDING COORDINATOR” you are promised when booking this facility, beware because they dont have any trained staff to perform this service or atleast didnt not accomodate us with one. The name of our coordinator changed several times from the time we booked our wedding until the actual day, at one point our wedding coordinator was the food manager Keith, who has no clue how to coordinate weddings. We met our so called “wedding coordinator” the day before and she knew NOTHING about any special requests I had made to the waterview prior to my wedding. The day of was nothing but a headache. My “wedding coordinator” followed my husband and I around asking us questions about details that we had already discussed with one of our other coordinators. All of the EXTRAS we paid for seafood table, martini bar, dessert table all a waste of money wasnt impressed, dont bother. We even went as far as trying to contact the facility after our event and they did not resond to us until 5 mths later and basically said “Sorry but too bad” . The staff at the Waterview made me a lot of promises that they did not deliver. I will now and forever remember my wedding day as being nothing but a headache because of them and my so called “wedding coordinator” Linda…


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