Special Occasion Bridal House

251 Maple Avenue
North Haven, CT 06473

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Local Phone: (203) 234-2122

Cost: $$$
User Rating:

(11 reviews)
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This Business has 11 Reviews in total!

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- June 09, 2008 - Stacey (East Haven, CT) StaceyPermison@hotmail.com

NO WAY!! DON'T BUY YOUR DRESS HERE!

I had two awful experiences here. I insisted Kathleen order my first dress a size bigger than she measured and she refused, told me it would be too big and I would be sorry to have to pay for alterations when it came in. Being too trusting, I believed her. When it came in (which it came in late, one week before wedding day, was a bit too small, as I expected but thought I would be ok. Well I was sooooo wrong. The back of the top of the dress BURST AT THE SEAMS THE MORNING OF THE WEDDING. I literally had to be seawn into the dress and when the bride called Katheen, she said it was my fault because I initialled the contract.

My second experience was NO BETTER. She again, ordered the dress a size too small. My contarct specfically stated a size 10 and a size 8 was ordered. This didn't matter because the wedding was called off and I have since sold the dress, but it's the principal of the fact. The dress shop is in a small basement and her dogs are constantly barking from upstairs. I would never recommend this shop to anyone EVER!!!